Caring for someone should be the most rewarding of jobs. Your staff need to be properly employed, well managed and with a rewards package that reflects their skills and competences whilst making them accountable and incentivised to perform well to provide excellent care.
We are experienced in working with customers who have care homes as part of their operation, both social care and nursing care and who run child care facilities. We understand the issues around the cost of staffing care homes and the challenges of finding quality nurses to provide nursing care. We are conversant with the NHS ‘agenda for change’ pay and conditions as well as the NJC pay and conditions which govern the employment of care staff in local authority owned establishments. Private homes usually employ staff on their own terms and we can work with you to ensure your terms attract and retain excellent staff whilst carrying minimal risk of complaint and ensuring your staff team is affordable.
We will help ensure you are compliant with the requirements of a CQC inspection in the area of staffing including recruitment, having the correct policies and audit trail.
We can provide you with:
- The policies and procedures you need to manage your staff effectively.
- Template contracts. Template letters and forms to ensure you are following fair processes.
- A helpline to ask those important questions ensuring you are on the right track.
- Access to experienced HR professionals who can assist you when things get tricky, either on site or on the end of a phone.
- Management of the TUPE process.
- Audit of your arrangement for managing your staff to make sure you are complying with the law and the CQC standards.
- Job evaluation to ensure there is no unfairness in your pay structure which could lead to discrimination claims.
- Training in managing specific areas of HR.
- Regular updates in the area of employment law and guidance to ensure you remain compliant and are aware of changes up and coming.
We are TUPE consultants and can help with staff transfer from one establishment to another.
This sector faces an uphill challenge in the years to come with increased demand and raising wage bill when the national living wage adds complexity to the recruitment and retention of good care staff.
We have successfully assisted customers who run child care centres and day care nursery provision; we have dealt with TUPE transfer of staff as one organisation takes over another. We understand the problems of retaining good staff and the rising cost of staff wages.
